A measured response for a live shop issue.
For suspension, deactivation, violation tickets or selling restrictions, we establish what happened, what evidence exists and what corrective work must precede a credible response. Urgent cases are triaged on their actual deadline.
Scope of work
Shop & account health
- Suspension, deactivation and Health Rating
- Violation correction and appeals
- Selling, feature and order-volume restrictions
Connected enforcement
- Product and listing enforcement
- Fulfilment and review-policy exposure
- Counterfeit, authenticity and IP allegations
Corrective action
- Evidence assessment and CAP preparation
- Failed appeal and second-appeal review
- Escalation strategy and repeat-risk control
- shop suspension
- shop deactivation
- Account Health Rating
- violation tickets
- violation correction
- appeals
- second appeals
- selling privilege restrictions
- feature restrictions
- order-volume restrictions
- fund-related enforcement assessment
- product/listing enforcement
- fulfilment enforcement
- review-policy enforcement
- fake-order allegations
- transaction-manipulation allegations
- IP enforcement
- counterfeit/authenticity enforcement
- failed appeals
- Corrective Action Plans
- evidence assessment
- escalation strategy
- repeat enforcement risk
A clear route through a complex position
- Triage the current position
- Read the enforcement record
- Assess evidence
- Correct underlying issues
- Build the response
- Escalate where available
- Reduce repeat risk
Urgent cases are triaged against their actual deadline. We do not manufacture urgency or guarantee a TikTok Shop decision.
Related pathways
- TikTok Shop — Return to the marketplace hub.
- Product Compliance — For qualification or safety cases.
- Catalogue Governance — For product-information and listing exposure.
Request a case review to discuss this position. Our contact page is available if you prefer a general enquiry.